Recommendations
Chapter 8. The van Velzen Years
Audit
Where there is good reason to believe that an individual or department
may be failing and affecting patient care, it shall be the duty
of the Trust with the co-operation of the university, and if appropriate
on a joint basis, to investigate. Investigation shall continue until
the problems are identified or it is found that in reality no problem
exists. Where appropriate, independent outside assistance shall
be obtained.
Where problems are identified a plan, jointly where necessary,
shall be drawn up to resolve them as soon as possible.
If no solution is found after all diligent attempts, the parties
should keep records of their attempts and the reasons why they have
failed, such records to be lodged by way of report to the relevant
NHS Executive Regional Office.
